Returns & Exchanges

At vivanmn, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns and exchanges on all unworn items with original tags within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all fashion tags and labels are still attached to the garments.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.